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S.C. PSC ordered BellSouth (BS) to make certain changes in its op...

S.C. PSC ordered BellSouth (BS) to make certain changes in its operation support systems (OSS) in decision separate from but related to its unanimous vote Nov. 6 to give unconditional endorsement to BS long distance entry. PSC said BellSouth…

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was to implement OSS changes by time it received FCC authority for interLATA long distance service, but didn’t make its Sec. 271 support contingent on OSS changes. PSC in Case 2001-209-C told BellSouth to combine its separate connect and disconnect order forms into single “change” order to eliminate possibility that customers switching local carriers might lose dial tone. BellSouth also must alter OSS to allow direct electronic insertion of customer identifying information into CLEC local service requests instead of having CLECs type information manually, reducing chance for errors. PSC directed BS to amend its statement of generally available terms to provide for payment of monetary penalties to CLECs if BellSouth missed certain crucial wholesale performance benchmarks. Order also requires BellSouth to begin submitting monthly wholesale performance reports starting in Jan. Ga. PSC this fall followed similar approach by first endorsing BS long distance entry and then issuing separate order for OSS changes.