La. PSC issued order saying BellSouth must pay penalties if it bu...
La. PSC issued order saying BellSouth must pay penalties if it bungled too many transfers of unbundled network element platforms (UNE-Ps) to CLEC service between expected Dec. 31 FCC grant of interLATA long distance authority and date it completes…
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operation support system (OSS) changes to streamline UNE-P transfer process. PSC in Sept. ordered BellSouth to consolidate its UNE-P connect and disconnect orders, which currently are separate, into single “change” order by April 1. Order was in response to CLEC complaints that BellSouth failures to process connect and disconnect orders in correct sequence were leaving their new customers without dial tone, with CLEC usually getting blame. Effective when BellSouth receives FCC long distance okay and until BS starts processing all CLEC UNE-P orders as consolidated “change” transaction, PSC (Case U-22252-C) told carrier it must complete 99% of UNE-P changeovers without premature disconnects or face fines of at least $400 per muffed transfer. Fine will rise by $100 monthly, to maximum $800, until OSS modifications are completed. BS also will owe affected CLEC up to $875 refund per missed item. PSC said performance assurance plan also was contingent on BellSouth’s receiving FCC long distance approval.