Regulators in some Qwest states said they're moving ahead with pr...
Regulators in some Qwest states said they're moving ahead with privacy dockets they opened in response to company’s account-privacy notices, despite carrier’s recent announcement it was dropping plans to share sensitive customer account information with affiliates. Ariz. Corporation Commission…
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decided to go ahead with formal rulemaking to examine privacy policies relating to customer proprietary network information (CPNI) for all telecom carriers, including privacy notice and verification requirements to ensure customers can make “informed waiver” of privacy rights. ACC also drafted letter to FCC asking it to refrain from prescribing opt-out privacy approach to CPNI, where customer information can be shared unless person explicitly blocks release. ACC urged Commission either to readopt opt-in CPNI policy that information is private unless customer gives explicit consent to its release, or not prohibit states from adopting opt-in privacy rules. Meanwhile, Wash. Utilities & Transportation Commission (WUTC) expressed its “satisfaction” at Qwest’s CPNI policy reversal but said it still would go ahead with its generic CPNI privacy docket to develop privacy rules for all telecom carriers. WUTC also said it favored national policy of employing opt-in approach to account privacy.