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Australian Minister for Communications, Information Technology & ...

Australian Minister for Communications, Information Technology & Arts Sen. Richard Alston Tues. released to stakeholders booklet Australian Telecommunications 2002 outlining govt.’s policy framework for encouraging growth of telecom services there. Report said govt. had “underpinned” competition encouragement approach with…

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comprehensive suite of regulated consumer safeguards, including Universal Service Obligation, Customer Service Guarantee, Network Reliability Framework, Telecom Industry Ombudsman, untimed local call obligation and price controls on Telstra. Report said govt. had recognized there were areas where “competition may not deliver fully on all community needs,” and provided $1 billion in targeted funding programs to overcome barriers to service improvements in rural, regional and remote areas of Australia. Booklet describes govt.’s approach to competition and consumer safeguards for fixed line, mobile and Internet services and summarizes development of services in recent years -- www.dcita.gov.au.