The Ohio Office of Consumer Counsel (OCC) asked the PUC to suspen...
The Ohio Office of Consumer Counsel (OCC) asked the PUC to suspend Buzz Telecom’s right to solicit new customers while it investigates allegations of deceptive sales tactics to trick people into switching to its long distance services. The OCC…
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complaint alleged Buzz salespeople misrepresented the company as a calling plan of the customer’s current carrier and advised customers to say “yes” to all questions asked in the verification process. The OCC also alleged that Buzz charged an untariffed $19.95 termination fee and overcharged customers on universal service fund assessments. Buzz faces charges of deceptive sales or cramming in several other states.