To speed responses to emergency calls from users of telecom relay...
To speed responses to emergency calls from users of telecom relay service, the FCC should allow video and Internet-based TRS providers to give communications assistant ID numbers to public safety orally, APCO and the National Emergency Number Association said…
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in a letter to the FCC Tuesday. Commission rules require providers to send the IDs through the automatic location database, but public safety answering points can’t receive the information without making expensive changes to their systems, the groups said. The changes may also add to the costs of providers and 911 equipment vendors, they said. The FCC can avoid raising costs by removing the automatic-transmission requirement, APCO and NENA said. “Oral transmission of CA ID information can occur without any delay to emergency call processing and at no additional cost to PSAPs or providers.”