Phone Problems for Baltimore Client Representative Office
CBP has issued a CSMS message stating that the Baltimore Client Representative Office is transitioning to a new phone system and is experiencing difficulties with incoming calls. To reach that office and or any of the Baltimore client reps, please do the following.
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- Dial 410-962-2666 (main Balt. Port phone number)
- Press 7#
That will transfer you to the Baltimore Client Rep Office. As an alternative, send an email to the addresses below.
- Bill Napolitano william.napolitano@dhs.gov
- Holly Tyson holly.tyson@dhs.gov
- Monique Hobbs monique.hobbs@dhs.gov
- Becky Lally rebecca.lally@dhs.gov
Another CSMS will be issued when the direct phone numbers are working properly.
(CSMS #10-000286, dated 12/14/10)