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CBP Extends ACE Customer Satisfaction Survey Due Date to Nov 2

U.S. Customs and Border Protection has issued CSMS #11-000270 to announce that the 2011 ACE Customer Satisfaction Survey due date is extended (for the second time) until midnight November 2, 2011. CBP states that its goal is to obtain a response level that would be more statistically significant than in past years. This will ensure that the key issues identified in the survey are the areas that need attention to improve ACE. The survey is voluntary and anonymous and will only take between 5-10 minutes to complete, unless comments are provided to the survey, which CBP encourages. The survey may be accessed here.

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CSMS #11-000270 is available here.

CSMS # 11-000271, providing a Spanish version of this survey, is available here.