CBP Updates Instructions for Replacement Refund Checks
CBP updated its instructions for importers that recieved notification that a CBP issued refund was returned to the U.S. Treasury as undeliverable and was canceled.
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- If you changed your address and did not properly update it within CBP’s database you must complete CBP Form 5106 with the correct address. CBP Form 5106 (here)
- If you have a valid continuous transaction bond on file with CBP and only the mailing address needs to be changed, you must send a completed CBP Form 5106 to the Bond Team (Debt Management Branch, Indianapolis, IN). ( CBP Form 5106 ) If both the physical and mailing address must be changed then an address change rider along with an accompanying CBP Form 5106 must be sent to Bond Team (Debt Management Branch, Indianapolis, IN). These documents can be emailed to CBP.BONDQUESTIONS@DHS.GOV or faxed to (317) 614-4517 for processing.
- Once your address has been updated please return a copy of the replacement check letter you received along with a statement that your address and bond have been updated to the Refunds Team (Collections, Refunds and Analysis Branch, Indianapolis, IN) using the contact information below.
- If you do not have a valid bond on file with CBP please complete CBP Form 5106 with the correct address and return it with a copy of the replacement check letter you received to the Refunds Team (Collections, Refunds and Analysis Branch, Indianapolis, IN) using the contact information below. If all required information is received the address will be updated in CBP’s database.
- If you are a broker obtaining this information on behalf of your client you must submit a valid Power of Attorney (POA) before the replacement check can be issued. Please include the POA with a copy of the letter received along with a statement that the client’s address and bond (if applicable) have been updated.
- In all correspondence to the Revenue Division please include a valid contact name, telephone number and/or valid email address in case CBP would need to contact your company for further information.
- Once the Revenue Division receives your response and verifies the address has been updated in CBP’s database a replacement check will be issued to the updated address. Please be aware that the processing time for replacement checks is 6-8 weeks.
- In some cases, the importer number used for the refund has been voided in CBP’s database. This will require you to consult the “Voided Importer Record FAQs” (here).
(See ITT's Online Archives 12081714 for summary of CBP's distribution of refund checks without accompanying information.)