Tennessee approved a statewide trial of text-to-911 service as part of...
Tennessee approved a statewide trial of text-to-911 service as part of a new emergency service Internet Protocol network (ESInet), AT&T said Tuesday. “AT&T will work with the Tennessee Emergency Communications Board to provide a Text to 9-1-1 trial service, allowing…
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for emergency 9-1-1 Short Message Service (SMS) text messages from AT&T wireless subscribers to be received by Tennessee 9-1-1 call centers,” the carrier said (http://xrl.us/bnon6d). “The trial will use the existing ESInet and statewide IP network backbone, key components in the state of Tennessee’s Next-Generation 9-1-1 plan.” National Emergency Number Association CEO Brian Fontes “applauds” the trial and anticipates text-to-911’s availability nationwide, he said in a statement Wednesday (http://xrl.us/bnon5n). The trial “will enable PSAPs [public safety answering points] in Tennessee to begin receiving 9-1-1 SMS texts from AT&T wireless subscribers through the state’s ESInet” and “will allow PSAPs to develop best practices and methods to receive and integrate these types of emergency communications in the future,” AT&T said.