Don’t require carriers to provide bounce-back messages until six months...
Don’t require carriers to provide bounce-back messages until six months after any order mandating it, the Competitive Carriers Association told the FCC in text-to-911 replies posted Monday. “The Commission should not require carriers to send error notifications in all instances,…
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but at this time should only require bounce-back messages when a carrier has not yet deployed text-to-911 capability on its home network in the area where the subscriber is attempting to text 911,” the CCA said (http://bit.ly/VbKsrm). Education will need to start local, and the FCC’s move to text-to-911 will need to be aware of “limitations faced by rural and regional carriers in implementing this regime (including error notifications) and do not require more of carriers than what is technically feasible,” it said. Yet speed is vital, said the Boulder Regional Emergency Telephone Service Authority. The FCC “should not brook the delays and game-playing by service providers that marked the transition to Wireless E9-1-1,” it said (http://bit.ly/VPRx3j). “The Commission must require that service providers implement text-to-9-1-1 without exception.” The authority supports a standard bounce-back message: “Providing a standard message when text messaging-to-9-1-1 is not available or a text message to 9-1-1 is not received will limit consumer confusion.”