Tennessee’s Metro-Moore County E-911 upgraded its...
Tennessee’s Metro-Moore County E-911 upgraded its next-generation 911 system, said Emergency CallWorks, which provided what it called “a new user experience and enhanced functionality for ... call taking, emergency incident response workflow, GIS and decision support.” The upgrade “provides users…
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with a more intuitive, web browser-based interface making it easy to manage the entire emergency response incident from call to resolution,” the company said Thursday (http://bit.ly/1876Mue). “The software is built to allow faster innovation, lower cost, fault tolerance and needs substantially less hardware than typical 9-1-1 systems.”