The Find Me 911 Coalition released a survey...
The Find Me 911 Coalition released a survey it says highlights problems with tracking wireless 911 location accuracy. It submitted to the FCC the results of the survey, which collected responses from 1,014 911 call center managers and dispatchers throughout…
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50 states and gathered upwards of 200 anecdotes of such struggles, on Thursday (http://bit.ly/1rpSLxX). The coalition said 82 percent of the staffers don’t trust the location data from carriers. They also pointed to the struggle of calls routed to the wrong 911 call center. Nearly all respondents back the FCC going forward with wireless location accuracy standards within two years, the coalition said. The stories the coalition collected focused on the wireless location problems. “We had a caller call in [and] all we could hear was what sounded like a struggle to breath and loud music in the background,” one 911 call center staffer from California said. “He called from his cell phone, however there was no Phase II [location information], only Phase I where it shows only a triangle of area that he could be calling from. ... The subject was eventually found and he had been murdered by having his throat cut.” The FCC and lawmakers have emphasized efforts to improve such accuracy.