Census Releases AES Trouble-Shooting Tips
The U.S. Census Bureau on June 20 released trouble-shooting techniques to resolve frequent Fatal Error notification issues in the Automated Export System (AES). Fatal Errors occur when a shipment is rejected in AES.
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Fatal Error 561: DDTC License Number Unknown
Reason: The License Code/ License Exemption Code reported requires a Department of State/ Directorate of Defense Trade Controls (DDTC) license number, but the DDTC license number reported is unknown in AES.
Resolution: The DDTC license number reported must be valid in AES. Verify the DDTC license number, correct and resubmit.
Fatal Error 590: Shipment Value Exceeds Available Value for License
Reason: The License Code / License Exemption Code reported was DDTC S05 for a DSP-05 license, but the value reported exceeds the value remaining on the license.
Resolution: The DSP-05 license has not been decremented because the value reported exceeds the value amount remaining for that license. Verify the value, correct and resubmit.
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