The FCC will ensure that consumers can rely...
The FCC will ensure that consumers can rely on 911, “even as the technologies and platforms we use to communicate evolve,” FCC Chairman Tom Wheeler said Friday in a blog post. Wheeler cited an April 911 outage centered in Washington…
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state, during which more than 4,500 911 calls did not get through during one six-hour period. The FCC launched an investigation in May (http://bit.ly/1n1PvID). “Initial reports suggest that this outage appears to be a case where the transition to new networks may have been managed poorly and providers in the 911 ecosystem are not operating in a manner that is transparent to system users, regulators and each other,” Wheeler said in the post (http://fcc.us/1moFZLh). “Let me be plain -- no company will be allowed to hang up on 911.”