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Enforcement Bureau Needs Better Tools, FCC's LeBlanc Says

The FCC Enforcement Bureau needs better tools, such as more data analytics capabilities and clearer rules to work with, Bureau Chief Travis LeBlanc said Saturday during the FCBA annual seminar. LeBlanc said when he started at the FCC, the bureau…

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didn't have any electronic document management system, and going through documents meant going from PDF to PDF, though it has since acquired some document management capabilities. He also said some agency technical rules need updating because they were developed in technological silos while technology in the real world is converging, the way cable companies increasingly provide everything from phone to home security services. LeBlanc said one example is cramming, where the FCC has well-spelled-out rules in a telephony context but no consistent standards when it comes to cramming in a pay-TV or ISP context.