Navajo Nation Asks for Urgent FCC Help on USAC Lifeline Verification Demand
The Navajo Nation has "grave concerns" about a Universal Service Administrative Co. decision "that would force over 1,000 low-income Navajo Nation residents to lose essential phone service" under the Lifeline USF subsidy program. USAC has directed Cellular One (Smith Bagley)…
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to obtain documentation from about 3,000 customers to verify their identities, said a filing by Navajo Nation President Russell Begaye posted Wednesday in FCC docket 11-42. Most of the residents live in "unreachable areas" and have limited access to mail and electric service, and many are elderly and disabled. He said travel is particularly difficult in winter, and a local state of emergency was declared in recent days. "Yet USAC demands that all of these people travel these distances by February 18, 2017, in the middle of the long Navajo winter or lose their phones," he wrote. Cellular One is doing extensive outreach, but more than 1,000 customers remain and need more time, Begaye said, asking the FCC to direct USAC to resolve the issue without jeopardizing the safety of Navajo people.