Disagreements Remain on Text-to-911 Cost Split

also disagreed with several states in the initial comment round (see 1702090021), in docket 11-153. The PUC said the lack of clarity was delaying Maine's adoption of the technology and making it difficult to assess costs (see 1701090027). “The record assembled supports CTIA’s initial comments that the Bureau should not disturb the established cost allocation norm for the interim text-to-911 environment,” CTIA replied. The PUC insists wireless providers should bear the costs of connecting from the text-control center to Maine’s ESInet because the FCC “placed the obligation to provide interim text-to-911 on the service providers, not on the PSAP,” CTIA said. “This mischaracterizes the Commission’s framework for interim text-to-911 and ignores that [public safety answering points] have their own set of obligations once they choose to request text messages from wireless providers.” Verizon said the Maine state agency correctly called attention to the need for collaboration. “However, it would inappropriately alter the interim framework developed between industry and the public safety community that launched the successful and still-growing deployment of text-to-911 throughout the country,” Verizon replied. The Boulder Regional Emergency Telephone Service Authority supports the PUC’s plea for clarity. “This proceeding concerns the anomaly in which providers of telephony services are responsible for delivery, and the cost of delivery, of their customers’ calls; except the most important calls their customers make: calls for emergency assistance,” it said. “The Commission should not further excuse providers from responsibility for delivery of their customers calls and messages to 9-1-1, and thus not permit providers to transfer to PSAPs or 9-1-1 authorities the costs of transport and routing of intrastate 9-1-1 calls and messages to and from nationally or regionally consolidated MSCs [mobile switching centers] or NG9-1-1 Data Complexes.”