11th Circuit Affirms in Part, Reverses in Part TCPA Case Glasser v. Hilton
The 11th U.S. Circuit Court of Appeals granted summary judgment to Hilton in Glasser v. Hilton Grand Vacations, case no. 18-14499 (in Pacer), involving the Telephone Consumer Protection Act. A device used to call Melanie Glasser didn't qualify as an…
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autodialer, said Circuit Judge Beverly Martin. But she dissented from the majority's reversal of the grant of summary judgment to Tabitha Evans because Martin said the system used by the Pennsylvania Higher Education Assistance Agency to make 35 calls to Evans qualified as an automatic telephone dialing system. A year ago, consumer groups said Hilton's use of "human clicking agents" shouldn't protect the company from TCPA prohibitions (see 1901250002).