Groups Ask Major Providers to Drop Data Caps, Waiting Periods
The Communications Workers of America and consumer groups sent major broadband providers a letter Monday urging them to lift all data caps and waive cap fees for all customers as the COVID-19 pandemic continues. The companies should also “remove barriers…
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to immediate access to service plans, including any waiting period to enroll” and “share with the FCC data collected on the number of customers served, by what packages, and where expanded services were provided during the emergency.” The letters went to Altice, AT&T, CenturyLink, Charter Communications, Comcast, Cox Communications, Frontier Communications, Sprint, T-Mobile and Verizon, CWA said: Groups endorsing the push include Common Cause, Consumer Reports, Free Press, The Leadership Conference on Civil and Human Rights, MediaJustice, the National Consumer Law Center, the National Hispanic Media Coalition, New America's Open Technology Institute, Public Knowledge, The Utility Reform Network and United Church of Christ Office of Communication.