CBP to Allow Retesting for Broker Exam Takers Who Saw Technical Issues
CBP will be holding a “retest” for people who experienced technical difficulties during the Oct. 8 customs broker license exam, said Melba Hubbard, CBP branch chief, Broker Management, Commercial Operations Revenue & Entry Division. Hubbard spoke during the virtual Western…
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Cargo Conference Oct. 23. CBP previously mentioned some issues reported by test takers (see 2010200041), but said those issues didn't affect most of the people taking the test. The problems involved the “electronic references,” and CBP “will be providing a retest for those individuals, coming in 2021,” she said. Hubbard also said that, due to the COVID-19 pandemic, CBP is planning to send broker licenses directly to brokers rather than requiring them to pick them up from a CBP office.