Amazon Says It Reports on Delivery Imposters 'as Appropriate'
The safety and security of Amazon customers "is a top priority,” emailed an Amazon spokesperson Wednesday to our questions on package thefts in New York being committed by Amazon delivery imposters (see 2203220057). “Any information that we receive about impersonators…
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is thoroughly investigated and routed to law enforcement as appropriate.” Amazon said most deliveries make it to customers without issue, and the company put in place measures to ensure packages reach customers as intended, such as Amazon Key in-garage delivery, package pickup lockers and order tracking to let customers know when packages will arrive. A New York neighborhood community thread this week said a person wearing an Amazon vest was “buzzed in” to a locked lobby and took packages from the building’s mailroom. Another post noted a page showing how to order a vest resembling Amazon employees' vests on Amazon.com.