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Lawsuit Seeks to Halt Montgomery Ward’s ‘Relentless’ TCPA Wrongdoing

Montgomery Ward hounded plaintiff Sophia De La Torre with at least 20 debt collection calls, despite her repeatedly telling the online retailer to stop, alleged her Telephone Consumer Protection Act complaint Tuesday (docket 3:23-cv-00484) in U.S. District Court for Western…

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Wisconsin in Madison. De La Torre previously obtained a line of credit through Ward’s to buy personal and household goods, but due to financial difficulties she fell behind on her monthly payments, said the complaint. Frustrated with the “persistent” calls, she contacted Ward’s and told its representative of her inability to pay, demanding that the calls stop, it said. She repeated her do not call requests several more times, it said. “Rather than being understanding” of De La Torre’s “situation and requests,” Ward’s continued placing the calls, it said. “Seeing no end” to the company’s “relentless conduct,” De La Torre “was forced to hire counsel and her damages therefore include reasonable attorneys’ fees incurred in prosecuting this action,” it said.