International Trade Today is a Warren News publication.

Suit Citing Unrelenting Debt Calls Is 88th TCPA Action Filed vs. Kohl’s in 12 Years

Kohl’s inundated Kissimmee, Florida, resident Elizabeth Irizarry with daily prerecorded debt collection calls to her cellphone after she experienced financial hardship, and ignored her demands that the calls stop, alleged her Telephone Consumer Protection Act complaint Friday (docket 2:23-cv-01324) in…

Sign up for a free preview to unlock the rest of this article

If your job depends on informed compliance, you need International Trade Today. Delivered every business day and available any time online, only International Trade Today helps you stay current on the increasingly complex international trade regulatory environment.

U.S. District Court for Eastern Wisconsin in Milwaukee. Irizarry’s lawsuit also alleges Kohl’s violated the Florida Consumer Collection Practices Act with its incessant debt-collection calls. Irizarry has been “unfairly and unnecessarily harassed” by Kohl’s conduct, said her complaint. She suffered “concrete harm” as a result, including invasion of privacy, aggravation that accompanies unwanted collection telephone calls, emotional distress, “and numerous violations of her state and federally protected interests to be free from harassing and abusive debt collection conduct,” it said. Court records show Irizarry’s complaint against Kohl’s was the 88th TCPA action filed against the retailer since May 2011.