Home Security Firm Ignores National DNC Registry, Alleges Class Action
American HomeSecures (AHS), in an “overzealous attempt” to market its smart home security services, willfully or knowingly made, and continues to make, unsolicited telemarketing phone calls to residential phones using an artificial or prerecorded message without the prior express written…
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consent of the call recipients, and to numbers listed on the national do not call registry, alleged plaintiff Tiffany Harris’ Telephone Consumer Protection Act class action Friday (docket 3:23-cv-02884) in U.S. District Court for Northern Texas in Dallas. Harris alleges AHS hounded her with multiple telemarketing calls, including three on a single day, though her number had been listed on the national DNC registry since January 2022, said her complaint. As a result of the unlawful calls, Harris “experienced frustration, annoyance, irritation and a sense that her privacy had been invaded,” it said. AHS knew or should have known that it didn’t have prior express written consent to make the calls “and knew or should have known that it was using an artificial or prerecorded voice in violation of the TCPA,” it said.