Cable: Target 'Unjust or Unreasonable' ETFs
Banning early-termination fees (ETF) and requiring prorated refunds would hurt consumers, but should the FCC go that route, it should ban only "unjust or unreasonable" whole-month billing, NCTA and cable operators said Thursday in docket 23-405. Recapping a meeting with…
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Chairwoman Jessica Rosenworcel's office and Media Bureau Chief Holly Sauer, the cablers said that approach would "preserve the benefits of reasonable ETFs" and protect consumers from excessively high ETFs. Reasonable ETFs would be transparently disclosed, or cable companies could grant a grace period, letting consumers cancel video service without incurring a fee, they said. Moreover, the record would need further development before supporting extending ETF rules to bundled services, they added. Representatives of Comcast, Charter Communications and Cox Enterprises also met with the FCC on these items. In December, FCC commissioners 3-2 approved a video service fees NPRM that proposes banning ETFs and requiring prorated refunds when service is canceled (see 2312130019).