CPPA: 'Own the Facts' and 'Work Constructively' if Enforcement Calls
The California Privacy Protection Agency understands that “hearing from a regulator -- and then disclosing information to a regulator -- can bring anxiety,” the CPPA said this week in a blog post about what companies should expect when the Enforcement Bureau contacts them. “The best approach is to own the facts, build credibility, and work constructively with us.”
Sign up for a free preview to unlock the rest of this article
If your job depends on informed compliance, you need International Trade Today. Delivered every business day and available any time online, only International Trade Today helps you stay current on the increasingly complex international trade regulatory environment.
The CPPA may contact businesses in a variety of ways, including by phone, email or through subpoena, and it often has follow-up questions, the agency said. “Regardless of how we engage, we encourage collaboration, communication, and candor. We urge businesses to be forthcoming about the facts.”
“At any time along the way, we might discuss a settlement,” the CPPA added. “It can make sense to explore voluntary resolution at an early stage. We’ll typically explore settlement before we start litigation, but every case is different, and we don’t proceed the same way every time.”