Transaction Network Services Meets Carr Aide on Robocall Technology
Executives from Transaction Network Services spoke with an aide to FCC Chairman Brendan Carr on call analytics technologies, call labeling and branded calling systems used to combat robocalls. “TNS described how its analytics work, the types of inputs that power…
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it, and its accuracy,” said a filing posted Thursday in docket 17-59. The executives explained “that the TNS algorithm which drives blocking and labeling is highly sophisticated, self-correcting, and relies on nearly two dozen features (some static and some dynamic) to determine scores and labels.” The algorithm is also “constantly being evaluated against the ‘ground truth’ and updated or adjusted on a regular basis,” the filing said.