Witnesses testifying Wednesday on Next Generation-911 before the House Communications Subcommittee are National Emergency Number Association Director-Governmental Affairs Trey Forgety, Indiana Statewide 911 Board Executive Director Barry Ritter, Texas A&M University Internet2 Technology Evaluation Center Director Walt Magnussen, West Safety Services Vice President Mary Boyd and Steve Souder, who retired last year from leading Virginia’s Fairfax County 911 system. A GOP memo said that “several barriers remain to the realization of nationwide NG911,” citing funding concerns: “Costs of the transition to NG911 are significant, [but] an authoritative comprehensive cost study has not been produced to date. Congress directed the ICO [the E911 Implementation Coordination Office] to submit a cost study within one year of the passage of the NG911 Advancement Act in 2012, but no such study has been submitted, despite bipartisan concerns over the previous administration’s delay.” Consensus is that funding is “inadequate,” with proposals on the table to “include eliminating funding inconsistencies between states, within states, and between voice delivery networks -- landline, wireless, VoIP and prepaid,” the GOP memo said. It cites governance, network security and regulatory barriers as key issues. The Democratic memo noted funding issues with NG-911. The hearing follows a debate over the i3 standard between APCO and NENA last week (see 1703240052). “That operational and transitional NG911 systems based on i3 exist is a testament to the workability and permanence of the i3 standard,” said Evelyn Bailey, executive director of the National Association of State 911 Administrators, in a statement Monday. “We are well on the way toward achieving the vision of nationwide NG911 by the end of 2020. NASNA does not support anything that would slow down and disrupt that progress.”

APCO’s CEO is pleased with several signs from the National Emergency Number Association board, he told us. NENA took aim in a statement last week at the way APCO characterized language in a draft Senate NG-911 bill from Senate Commerce Committee ranking member Bill Nelson, D-Fla., and Sen. Amy Klobuchar, D-Minn. (see 1702280062 and 1703060020). Both groups said they back the draft legislation. NENA cited a message on the draft Senate bill that APCO sent to members March 17 that “attempts to cast doubt on NENA’s NG9-1-1 architecture standard, Detailed Functional and Interface Standards for the NENA i3 Solution,” known as i3. “APCO’s characterizations of the i3 standard are simply wrong," NENA said. "By sowing doubt about the best way forward, APCO has endangered the timely roll-out of NG9-1-1 systems for the American public whom we serve.” Now "that NENA has confirmed that i3 is incomplete and not an accredited standard, that helps to clear the record for 9-1-1 professionals and industry,” APCO CEO Derek Poarch said in a statement Friday. “I also appreciate NENA’s public commitment to finally put its i3 through the ANSI [American National Standards Institute] accreditation process to completion. It is our hope that at that point, i3 can become a build-to standard, and 9-1-1 professionals can rely upon it to ensure full interoperability.”

Caller overload at the Dallas 911 center, coming soon after a widespread AT&T wireless 911 outage, shows that maintaining the emergency-number service must be a priority for industry and government, 911 officials said Friday. The FCC said it will provide an update on the AT&T outage at commissioners' Thursday meeting, and 911 officials said they look forward to learning more information. Meanwhile, a few state legislatures are moving bills that could direct funding to 911 systems. And at the Nebraska Public Service Commission, industry said "no" to state requirements for 911 reliability exceeding what the FCC requires.

The FCC is investigating a widespread outage of 911 service affecting AT&T wireless customers for about 90 minutes Wednesday, the agency confirmed. Industry officials said Thursday they don’t necessarily expect the FCC to take enforcement action against the carrier or contemplate new rules unless the investigation uncovers major problems. The FCC usually doesn’t issue a fine as a result of 911 outages, former officials said.

Emergency 911 apps for smartphones may not be safe, cautioned public safety, phone companies and others, in comments last week in FCC docket RM-11780 about a National Association of State 911 Administrators (NASNA) request for a proceeding on how smartphone 911 apps may interface with 911 systems (see 1612190055). Mobile apps are “not ready to replace traditional voice calls and SMS messages to 9-1-1, APCO commented. Apps could one day enhance 911, but critical issues must first be addressed, it said. The National Emergency Number Association supported an FCC proceeding, agreeing the apps are an opportunity but also a challenge for public safety. The apps must be held to the same standards as other parts of 911 systems, NENA said. AT&T said mobile 911 apps hold promise, but it has seen that certain apps can interfere with the normal operations of 911 calling provided by mobile service providers. “Wireless carriers cannot be the gate keepers for these third-party emergency services apps over which the carrier has no control,” AT&T commented. But it said there’s no legal basis for the FCC to assert authority over 911 apps, and it would be better to develop industry standards. NTCA also raised concerns about FCC legal authority, saying the FTC may be better positioned to act. ACT|The App Association agreed the FTC is a more appropriate venue. It commented that FCC actions could stunt growth of the app industry: “Emergency communications are no exception to the app revolution, and the Commission should ensure that its policies enhance, rather than disrupt, the benefits that this innovative ecosystem can bring to 911 communications.”

APCO and the National Emergency Number Association supported a petition by Onvoy Spectrum, which is seeking to directly obtain pseudo-automatic number identifications (p-ANI) for use in its 911 technology for data-only devices using over-the-top VoIP. The FCC Wireline Bureau issued a notice in December seeking comment (see 1612230019). Onvoy is developing a new capability for a VoIP app to contact 911 from devices not tied into a wireless carrier network, APCO said. “APCO is encouraged by Onvoy’s efforts, because there is presently no 9-1-1 solution for such OTT mobile applications, and Onvoy appears to be addressing a number of important 9-1-1-related considerations,” APCO commented in docket 13-97. “It is in the public interest for the Commission to grant appropriate waiver relief to enable Onvoy to continue to pursue further testing of its OTT VoIP 9-1-1 solution.” In separate comments, NENA said it "cannot fault Neustar for attempting to establish sensible criteria for the evaluation of requests for wireless p-ANI resources. Clearly some gating criteria must be established for this purpose. As a practical matter, however, there is little to no technical difference between wireless and VoIP p-ANI resources. [Wireless] and VoIP technologies are rapidly converging, and approaches such as Onvoy’s, which enables dynamic location capabilities for VoIP services, are a natural part of that convergence.” Neustar administers the p-ANI pool.

The National Emergency Number Association and others urged an end to 911 fee diversion, after the FCC released another report showing several states using 911 fees from phone bills for things not directly related to 911. Eight states and Puerto Rico together diverted nearly $220.3 million, or about 8.4 percent of total fees collected by 49 states and four territories reporting in 2015, the commission said in an annual report to Congress released Friday (see 1701130065). Some state lawmakers want to close the spigot through legislation this session; state executives defended the practice.

Senate Commerce Committee ranking member Bill Nelson, D-Fla., is still drafting 911 legislation, which could carry out FCC Chairman Tom Wheeler's next-generation 911 legislative goals. Nelson first mentioned he would craft a bill on the topic during a September FCC oversight hearing, promising an introduction “in the near future” but without any movement in the months that followed. Lawmakers adjourned earlier this month, but Nelson didn’t forget his pledge.

APCO, the National Emergency Number Association and National Association of State 911 Administrators jointly expressed concerns about a CTIA proposal for quarterly 911 live call reports by the carriers, due at the FCC starting in February. “CTIA included a proposed template for the reports and explanatory information regarding the carriers’ intent to exclude certain categories of 9-1-1 calls from consideration,” the public safety groups said. But the proposal wouldn't include some important calls to 911, the associations said. “APCO, NENA, and NASNA are particularly concerned that the carriers intend to exclude 9-1-1 calls made from roaming handsets and non-service initialized (NSI) devices,” said a filing in docket 07-114. Location accuracy rules, meanwhile, “make no exceptions when it comes to the collection and reporting of aggregate live 9-1-1 call location data,” the groups said. CTIA didn't comment Wednesday.

A large majority of Americans remain unable to text 911 for help in emergency situations, but some local authorities continue to question calls to support SMS at public safety answering points (PSAPs), 911 officials said in interviews. The National Emergency Number Association is frustrated the rollout isn’t going faster, said NENA Director-Government Affairs Trey Forgety. “If everyone made a decision that text-to-911 had to be implemented before the end of the year 2017, it could be done easily.” Localities are sympathetic to the need for text-to-911 but worry there's not a sufficient business model to move forward, said Fire Chief Don Crowson of Arlington, Texas. “We’re not resistant. We’re concerned.”