The FCC Friday approved, over one dissent and two partial dissents, rules requiring all carriers and interconnected over-the-top text providers to have the capacity to transmit emergency texts to 911 call centers by the end of the year. The FCC also approved a further NPRM asking about such issues as extending the mandate to non-interconnected OTT providers and on rules for determining the location of those sending the texts and making the system work for subscribers roaming on another network.

No voluntary agreement is taking shape on standards for location accuracy for 911 calls made indoors, and it may be time for the FCC to step in and regulate, commented the National Emergency Number Association. In February, amid concerns raised by commissioners Ajit Pai and Mike O'Rielly, the FCC proposed revised rules for all 911 calls, including standards for indoor calls (CD Feb 21 p1). Pai said proposed deadlines were “aspirational” rather than based on what carriers can realistically be expected to achieve. The FCC posted comments this week in docket 07-114.

The FCC should avoid imposing regulations and rely instead on voluntary agreements allowing more Americans to send emergency texts to 911, CTIA said in comments filed in response to a January rulemaking notice. The FCC agreed to seek further comment on issues including whether to impose a text-to-911 mandate on interconnected over-the-top (OTT) text providers like Apple’s iMessage or Samsung’s ChatOn (CD Jan 31 p3).

The FCC approved Thursday 5-0, despite concerns of its two Republican members, an NPRM that seeks comments on how the agency can ensure that wireless calls to 911 forward accurate location information to dispatchers. The vote came at the commission’s monthly meeting. The notice proposes revised location accuracy standards for all wireless calls, as well as rules for calls made indoors. The FCC last updated its wireless location accuracy rules in 2011. States led by California have raised concerns that current requirements aren’t strong enough. In November, the FCC held a workshop on the topic (CD Nov 19 p1).

The FCC approved a policy statement and second further NPRM, designed to make text-to-911 more widely available, at its meeting Thursday, potentially imposing a mandate on interconnected over-the-top (OTT) text providers. The policy statement approved was a somewhat watered-down version of the statement originally circulated by Chairman Tom Wheeler (CD Jan 27 p5), FCC officials said. With the changes, all five commissioners voted to approve. Wheeler said Thursday that at the FCC’s February meeting it will take on a second 911 issue -- location accuracy for wireless calls made indoors.

LAS VEGAS -- Public safety’s main focus on 911 is to move emergency calling into the 21st century, said National Emergency Number Association CEO Brian Fontes during a presentation at the CES Monday. But Trey Forgety, head of government affairs at NENA, warned that public safety remains conservative and slow to change.

The FCC voted to require carriers to file annual audits addressing how they are following best practices for 911 connections, over a dissent by Commissioner Ajit Pai, who said the order goes too far. Commissioner Mignon Clyburn, then acting chairwoman, had first circulated the order, which Chairman Tom Wheeler teed up for a vote at Thursday’s meeting.

Wireless carriers urged the FCC to proceed with caution as it considers rules requiring better location accuracy for 911 calls coming from wireless devices indoors. The carriers, responding to a Sept. 9 FCC public notice, said they have a good track record of trying to make call location as accurate as possible. An FCC workshop on the topic is slated for Wednesday. Public safety groups want the FCC to take more steps to require better indoor reliability for wireless calls to 911 (CD Sept 26 p19).

CTIA cited support from wireless carriers and the National Emergency Number Association in arguing that the FCC should alter the roaming requirement embedded in the commission’s May 17 text-to-911 order. CTIA responded directly to the Association of Public-Safety Communications Officials, which said earlier this month the requirement should stand as written (CD Aug 19 p4). The order requires all carriers and interconnected text messaging providers to send an automatic bounceback text message to consumers where text-to-911 service is not available, starting Sept. 30.

The National Emergency Number Association isn’t opposing a CTIA request that the FCC reconsider one part of its May 17 text-to-911 order and drop a requirement that even roaming subscribers get bounceback messages when they can’t text to 911. The Association of Public-Safety Communications Officials strongly opposed CTIA in comments filed last week at the commission (CD Aug 19 p4). NENA didn’t file comments in response to CTIA, but NENA Regulatory Counsel Telford Forgety explained NENA’s position in a meeting with Public Safety Bureau Deputy Chief David Furth (http://bit.ly/19LUcll). Forgety said NENA “does not oppose the petition of CTIA,” according to the ex parte filing. NENA is “convinced the long-term safety and security of the public requires a ubiquitous Text-to-911 solution that works across networks, regardless of whether a subscriber is attached to a home or roaming network,” Forgety said. “However, I also explained that CTIA’s position with respect to the limited question of which party should be responsible for delivering a bounce-back message is consistent with the understanding of the public safety community.”