The National Emergency Number Association named former FCC Chief of Staff Brian Fontes CEO Wednesday. Fontes, who served under James Quello at the agency, has been a senior vice president at CTIA and recently vice president at Cingular and now AT&T. The appointment “gives NENA instant credibility throughout the regulatory and legislative arena,” said Ronald Bonneau, NENA’s first vice president.
Don’t designate TracFone Wireless an eligible telecommunications carrier unless TracFone commits to collect and remit 911 recovery fees in compliance with state and local government requests, the National Emergency Number Association urged the FCC in comments. The recommendation concurred with February comments by the Pennsylvania Office of Consumer Advocate. According to an ex parte, TracFone lawyers spoke about E911 fees Wednesday with Ian Dillner, aide to FCC Chairman Kevin Martin. In comments, NENA cited “the emergence of frustrating patterns of behavior by TracFone related to whether or how to apply” 911 and E911 surcharges “commonplace for conventional wire and wireless telephony.” The prepaid carrier’s “apparent practice has been to offer to cooperate with 9-1-1 entities in the search for a fair and practicable way to surcharge prepaid services, only to turn against, and sometimes formally challenge, the legislative result,” NENA said.
The FCC shouldn’t force VoIP providers to implement any more N11 numbers, Qwest and the VON Coalition said in comments. The FCC previously required VoIP to support 911 and 711. The other N11 codes would be burdensome to implement and “are not so critical to the overall public welfare” to warrant a requirement, Qwest said. VON agreed, saying the VoIP industry already was “making enormous progress” by adding 411 directory and other N11 services on its own. The National Emergency Number Association (NENA) said N11 services “are as important for VoIP customers” as traditional wireline and wireline. But NENA acknowledged “significant routing issues” to implement N11 on VoIP. To address these concerns, the FCC should consider a “generic routing solution” for N11 and similar 800 emergency services, “rather than having each service develop, and subsequently fund, its own unique and separate solution,” it said. FCC and other agencies should also ensure call routing information is “easily available, preferably in a single location” to carriers, it said.
SAN JOSE, Calif. -- Technologists from communications- numbering companies accused federal and state policymakers of lagging decades behind the growth of identifiers in Internet Protocol activities and the opportunity for phone numbers to convey much more information than they do now. Conventional numbers are “not going away,” Tom Moresco, Telcordia’s principal product manager for interconnection products, said at the VON conference late Tuesday. Fellow panelists agreed.
Public safety groups asked the FCC to examine the responsibilities carriers and public safety answering points have regarding 911 calls from old phones no longer part of a valid service plan. PSAP officials complain they're inundated with prank calls made using old phones that can’t be traced since carriers still allow 911 calls from the phones. Tennessee officials say PSAPs there had to deal with more than 10,000 of the calls in a single three-month period.
The National Emergency Number Association issued a warning to consumers that they may lose access to 911 Feb. 19 after several U.S. carriers turn off their analog networks. NENA said carriers affected include AT&T, Alltel, Cellular One, Dobson, US Cellular and Verizon Wireless. “This is a particularly important issue for people who have received older cellular phones from Donated Phone Programs,” NENA said. Many of these phones require the analog networks and recipients may not be able to contact 911 after the February cut-off date: “Subscribers using digital phones would not be affected.”
The National Emergency Number Association (NENA) and the Association of Public-Safety Communications Officials (APCO) wrote to House and Senate appropriators asking that they keep money in a final funding bill. This would let NTIA award grants to public safety answering points to upgrade their technology. The House version of the Commerce, Justice, Science and related agencies appropriations bill provides $5 million for grants. NENA and APCO want the money to be in a final version of the spending bill when it clears a conference committee. “The ENHANCE 911 Act authorized up to $250 million per year for grants to ensure 911 centers have modern technology capable of locating wireless 911 calls,” the letter states. “Yet, to date, none of these monies have been appropriated. We believe that the House-approved $5 million, while only a start, could address the emergency communications concerns in the areas of most dire need, mostly in rural America, where the funding has not been made available at the state or local level.”
AT&T warned that the FCC is on perilous legal ground in approving rules for E-911 location measurement before it wrapped up a broader rulemaking. Carriers are widely expected to challenge the Sept. 11 order in federal court (CD Sept 11 Special Bulletin). Carriers were upset last week when the FCC established a five-year deadline, with benchmarks, for measuring success in locating wireless E- 911 callers at the public safety answering point (PSAP) level rather than using statewide averaging. The FCC action was stage one of a two-part E-911 rulemaking, which focused on measurement standards. Reply comments in the next phase, looking at broader E-911 issues, were due this week.
A compromise FCC order giving wireless carriers five years to upgrade systems before their success in locating callers will be measured at the public safety answering point (PSAP) level (CD Sept 11 Special Bulletin) landed with a thud among carriers. The FCC approved the order late Tuesday in an unusual night meeting.
On the eve of an FCC vote on new rules for locating wireless E-911 callers, public safety offered carriers a compromise, which is likely to be adopted in some form by the commission Tuesday. Under the compromise, carriers would have up to five years to meet new standards based on success in locating callers at the level of public safety answering points, but carriers would also have to meet various benchmarks before that deadline.