The biggest disagreement over how to prevent 911 outages centers on whether new FCC regulations, industry standards, best practices, state and local regulation or just better service contracts are the answer, APCO said in reply comments to an FCC NPRM released after an April 2014 multistate 911 outage. “To some extent, the answer is ‘all of the above,’” APCO said. Initial comments were filed at the agency in March (see 1503240049) on the November NPRM. In October, the FCC released a report on the outage. Reply comments were posted this week by the FCC.

The FCC Enforcement Bureau ordered China-based Shenzhen Tangreat Technology to show cause why certification shouldn't be revoked for a device it offers as a Part 15 Class B computing peripheral for preprocessing data. The device is also an illegal cell-signal jammer, the bureau alleged Tuesday. “We take this action based on evidence that Shenzhen apparently misrepresented to the Commission the equipment to be marketed and sold under the Disputed Authorization,” the bureau said. “Instead of the approved use, Shenzhen apparently marketed and sold jammer equipment, in violation of Sections 302(b) and 333 of the Communications Act of 1934.” In November 2010, agents from the bureau’s Atlanta Field Office examined a unit of the TxTStopper, manufactured under the certification, installed in a vehicle owned by Just Driver Training, a driver’s education training school in Canton, Georgia, the bureau said. “Tests conducted by the agents indicated that the TxTStopper was in fact a cellular/PCS jamming device and that, when installed in a vehicle, the TxTStopper was capable of blocking cellular communications initiated from both inside and outside of the vehicle, apparently including 9-1-1 and other emergency calls,” the bureau said.

The FCC Enforcement Bureau said Monday it reached a $16 million settlement with CenturyLink and a $1.4 million settlement with Intrado Communications over the companies’ roles in the April 2014 multistate 911 outage. The FCC found in October that the outage, which affected seven states and resulted in more than 6,600 emergency calls not reaching public safety answering points (PSAPs), stemmed from a software error at an Intrado 911 call processing center in Englewood, Colorado (see 1410170057). The bureau said it calculated the fines against CenturyLink and Intrado based on the number of PSAPs served by the companies.

State and local 911 stakeholders urged the FCC in filings on the commission’s 911 governance NPRM (docket 14-193) to not usurp state and local jurisdiction on 911 issues in its pursuit of revised rules that will curb 911 outages like the April 2014 multistate event. The FCC’s rulemaking proposal followed that widespread outage, which the FCC later determined was caused by a software error at an Intrado 911 call processing center in Englewood, Colorado (see 1410170057). Carriers and public safety groups urged the FCC to consider a consensus proposal from the groups that would curb 911 outages without requiring the implementation of new rules (see 1503240049).

Carriers and public safety groups are working together on consensus rules aimed at curbing 911 outages, the National Emergency Number Association said in comments at the FCC, posted by the agency Tuesday. Various industry groups and companies warned against imposing new rules. Comments were filed in docket 14-193. The NPRM came in the wake of the April 2014 multistate 911 outage, the subject of an October report by the FCC.

APCO, the National Emergency Number Association, USTelecom and others jointly asked the FCC to extend the deadline for filing comments on its Nov. 21 911 governance NPRM. “The Notice raises a large number of jurisdictional, governance, and legal authority questions with implications to every aspect of 9-1-1 service,” the group said. “Given the scope and complexity of the issues raised in the notice, the Joint Petitioners believe that an extension of the comment filing deadlines would be in the public interest.” Comments should be due no earlier than March 23, replies no earlier than April 21, the filing said. Comments are currently due Monday, replies April 7. The filing was posted Friday in docket 13-75.

The Public Safety Bureau circulated for FCC action an item addressing call-forwarding requirements for non-service-initialized phones. Public safety officials said Tuesday that the commission circulated an NPRM that will pose various questions and help the FCC develop a time table for sunsetting a requirement that out-of-service cellphones can still call 911. Public safety answering points have complained of myriad prank 911 calls made from old, untraceable phones. APCO, the National Emergency Number Association and National Association of State 9-1-1 Administrators filed a petition in 2008 at the FCC seeking action in effort to stop fraudulent calls to 911 (see 0803050126).

The FCC 911 governance and accountability rulemaking’s desired transparency and situational awareness goals “may be able to be reasonably achieved without being overly cost-prohibitive or unduly burdensome,” Texas 911 officials told Public Safety Bureau officials during a meeting Wednesday. Texas Commission on State Emergency Communications General Counsel Patrick Tyler and Richard Muscat, Bexar Metro 9-1-1 Network District director-regulatory affairs, met with Deputy Chief David Furth and other bureau staff members to discuss potential benefits from additional communication and collaboration among 911 stakeholders to “enable more detailed review and consideration of issues and potential optimal alternatives,” the Texas officials said in an ex parte notice posted Monday. The bureau is accepting comments on an NPRM, in dockets 13-75 and 14-193, through March 9. Replies are due April 7. The Texas officials said more-detailed contingency plans filed with the FCC “might provide a coherent picture of relevant 9-1-1 information in a transparent manner.” Updates to those plans could be coordinated with notices of “material changes” similar to the notices the FCC uses to notify competitors about changes to LECs that might affect competitors, with any updates that go beyond minimum transparency requirements potentially benefiting all stakeholders, the Texas officials said. This approach to contingency plans "might be preferable to including within new FCC rule requirements at this time subcontractors, operating system suppliers and/or system integrators responsible for certain functions," the officials said. The IP transition and the shift to next-generation 911 technology “is still in the early stages,” with areas that have transitioned to NG-911 and IP technologies usually still needing to address “wholesale” 911 interconnection and competitive carrier issues included in the FCC’s local competition order, the Texas officials said. There may be potential opportunities for more “voluntary cooperation” on 911 transparency and situational awareness given that most areas are still in early stages of implementing NG-911 and IP technologies, the officials said.

Hype about the launch of the iPhone 6 and 6 Plus last fall took a toll on sales of iPads in Q4 for Apple, which shipped 4.6 million fewer tablets versus the previous-year quarter, an industry research firm said. Apple had a 17.8 percent shipment decline over Q4 2013, to 21.4 million units in 2014 Q4, a Monday report​ from IDC said. Apple CEO Tim Cook said last week when releasing quarterly results that the iPhone was the star of that quarter (see 1501280031). The company expanded its iPad lineup by keeping around older models and offering a lower entry price point of $249, but the strategy “wasn't enough to spur iPad sales given the excitement around the launch of the new iPhones,” Jitesh Ubrani, IDC senior research analyst, said. Apple’s efforts to maintain iPad momentum “have fallen flat” because the latest generation of iPads offer “very minimalistic upgrades over their previous versions,” IDC said. "Cannibalization at the bottom from the iPhone and at the top from the Mac appears to be a serious issue for the iPad.” Worldwide tablet shipments, meanwhile, had a year-over-year decline for the first time since the market's inception in 2010, IDC said. It said overall shipments for tablets and 2-in-1 devices slipped 3.2 percent, to 76.1 million in Q4, compared with 78.6 million for the 2013 period. "The tablet market is still very top heavy" because Apple and Samsung are largely carrying the market each year, Ubrani said. Fifth-place Amazon had the steepest annual volume decline of the top five tablet vendors, IDC said. Despite a product refresh at the end of September with the Kindle Fire HDX 8.9 and 7-inch Fire HD, holiday sales tumbled nearly 70 percent compared with 2013, IDC said. Of the top five, it said that only Lenovo, in a distant third place, had growth in Q4, boosting tablet shipments by 9 percent to 3.7 million units for 4.8 percent global market share. IDC forecasts growth for the tablet category in 2015, Jean Philippe Bouchard, research director-tablets, said. Potential growth contributors include Microsoft's new operating system, a shift toward larger screen sizes and “productivity focused solutions,” along with technology innovations such as gesture control, he said.

Motorola Solutions said it successfully deployed its Advanced 9-1-1 text-to-911 technology in Kershaw County, South Carolina. It's the state's first jurisdiction to implement text-to-911, something that less than 4 percent of U.S. public safety answering points have done, Motorola Solutions said in a Tuesday news release. The company said it’s continuing to partner with Intrado on next-generation 911 technology in the county and elsewhere.