The FCC is unlikely to adopt the proposed industry road map for ensuring indoor location accuracy for calls to 911, released last month by the four major carriers, APCO and the National Emergency Number Association, without some significant tweaks, industry officials said Tuesday. The plan has been controversial, with numerous public safety groups objecting (see 1412150061). The FCC approved an NPRM proposing a different set of rules in February (see 1402210038).
A plan released last month by the four major carriers, APCO and the National Emergency Number Association, on a road map for ensuring indoor location accuracy for calls to 911, got mixed reviews. Public safety and state groups commented to the FCC that it should stay the course on its earlier proposal for indoor location accuracy.
Emergency alert system participants weighed in on potential solutions to the security and improved function of the EAS process following unauthorized use of an EAS alert during The Bobby Bones Show on AT&T U-verse this year (see 1411100038). AT&T supported use of a year field in the time stamp, and NAB backed an industrywide effort to achieve better authentication of EAS alerts. The comments came last week in docket 14-200. Replies are due Dec. 19, and comments on a public notice concerning EAS security best practices are due Dec. 30.
A new survey showed that most Americans want technology that will allow them to be located with more accuracy when they make a 911 call from inside their homes, the Find Me 911 Coalition said Tuesday (http://bit.ly/1qpe6bW). The group released an online survey of more than 1,000 respondents that said two-thirds of wireless subscribers thought emergency responders could locate them at least to their block, if they call 911 from inside their homes. “Only 6 percent of cell phone owners correctly responded that the information would likely only be accurate to the neighborhood level or worse,” the coalition said. Sixty-three percent said they would consider switching providers if it meant they could be more accurately located when they make an indoor call to 911, the survey found. “When people dial 9-1-1 on their cell phones, they think the operator can find their location to send help,” said Jamie Barnett, director of the coalition and former FCC Public Safety Bureau chief. “Unfortunately, the carriers have chosen cheaper, less effective location technologies, and people are dying because emergency responders can’t find them.” The coalition is supported by TruePosition, a company that offers alternative technology for locating wireless 911 callers (http://bit.ly/1pHjVRV). Carriers fired back at the coalition. “The latest from Jamie Barnett and his client, location vendor TruePosition, only reveals their objective to derail efforts by CTIA and its member companies to find a viable solution,” said Scott Bergmann, CTIA vice president-regulatory affairs. “It doesn’t help public safety or consumers to continue to press for mandates that existing technology can’t deliver.” Carriers understand the importance of delivering “precise, accurate information” to PSAPs, but TruePosition’s technology is “just one solution among many, and carriers should be allowed to choose the service that best fits their technology needs,” said Steve Berry, president of the Competitive Carriers Association. “We are not aware of any viable solution for precise wireless indoor location information available today,” he added. AT&T made a filing at the FCC Tuesday, questioning claims the coalition has made of poor wireless carrier performance on 911 calls in Washington, D.C. Verizon and T-Mobile have made similar filings at the agency (CD Aug 20 p9). “Unfortunately, rather than contributing to the serious conversation about wireless E911 and indoor location accuracy, apparently the FindMe911 Coalition has decided to continue (in bad faith) to draw erroneous conclusions from data collected by the FCC from various [public safety answering points] throughout the country,” AT&T said in a filing in docket 07-114.
Concerns raised by rival Neustar about naming Telcordia the next Local Number Portability Administrator (LPNA) have already been addressed, Telcordia said in its final reply comments. To the extent that issues like Telcordia’s ability to stay neutral, protect the security of the network from intrusion and work effectively with law enforcement agencies remain unaddressed, they can be dealt with after the FCC formally awards it the contract, said Telcordia’s filing (http://bit.ly/1vGSFny), posted on Monday.
The FCC should ensure that tools and applications for the timely and economical management of 911 data currently in use remain available to 911 providers at no cost, and that any transition to a new LNPA (see separate report above) must not be allowed to adversely affect 911 data management, the National Emergency Number Association, also known as NENA: The 9-1-1 Association, said in reply comments (http://bit.ly/1AEYa96) Friday, posted to docket 09-109. To the extent LNPA candidates have not been asked about their ability to maintain number portability services 911 providers rely on, the FCC should consider amending the request for proposals to require confirmation that these critical services will continue to be available, the association said.
FCC Commissioner Jessica Rosenworcel unveiled four core principles for wireless calls to 911 in remarks at the APCO conference in New Orleans. Rosenworcel said the principles have been endorsed by APCO at her behest and have the support of CTIA as well. The first is that all calls must be dispatchable, she said, according to her written text (http://bit.ly/1kIBykn). “The gold standard for location accuracy is dispatchable location -- the actual floor plus office suite, apartment, hotel room, or classroom.” Rules also must be verifiable, with verifiable targets for measuring accuracy, and flexible, she said. “A solution must be sufficiently flexible to accommodate technological advancements like next generation 911.” Rules also must be put forward in a “reasonable” timeline, Rosenworcel said. “While we must continue to strive towards achieving dispatchable location, we must be honest that this goal could take some time.” The FCC needs “interim benchmarks along the way.” Rosenworcel also said she has visited public safety answering points across the U.S. The visits “have taught me that in Washington, what is trite is true -- leaving town is a good thing,” she said. CTIA President Meredith Baker said in a blog post the group is on board with Rosenworcel’s calls for a voluntary solution to bolster wireless calls to 911. “We need to work harder and faster,” Baker said Wednesday (http://bit.ly/1orK7L6). “We need a smarter approach to improve 9-1-1 location accuracy. We need to work with all stakeholders to enhance wireless 9-1-1 accuracy. I pledge that we will at CTIA.”
The FCC set a comment cycle Wednesday on a complicated deal in which AT&T and T-Mobile propose to swap PCS and AWS-1 licenses in parts of 10 states (http://bit.ly/WNlwLl). Petitions to deny are due Aug. 20, oppositions Sept. 2 and replies Sept. 9. The FCC said the swaps involve spectrum in 76 counties covering “all or parts” of 25 cellular market areas (http://bit.ly/1oLWCWR). The trade satisfies in part a commitment by AT&T to divest spectrum as part of its acquisition of Leap Wireless, AT&T said. “The Applicants assert that the instant transaction would allow them to operate more efficiently due to holding larger blocks of contiguous spectrum and/or aligning spectrum blocks with those already held in adjacent market,” the FCC said. The commission asked interested parties to raise issues in their initial filings, not in replies.
Live broadband coverage to connected devices of the summer’s biggest events, including the World Cup and Wimbledon, drove BBC Sport in June to its “busiest digital month on record,” it said Thursday (http://bbc.in/1pfKVE5). BBC Sport logged 77.5 million “unique browsers” in June, beating the previous record of 73.6 million set during the London 2012 Olympics, it said. Included in the data are live viewership on smartphones, tablets, laptops and connected TVs, BBC Sport said. Other recent digital firsts, according to BBC Sport: (1) Its highest-ever weekly mobile reach, 8.1 million unique U.K. mobile browsers, during the first full week of the World Cup, June 16-22; (2) Its highest-ever daily global reach, 3.4 million unique browsers across all devices, during postgame coverage of Germany’s 7-1 drubbing of Brazil on July 9.
Public safety answering points (PSAPs) and Washington state officials were not notified by CenturyLink or its contractor, Intrado, about the April 10 outage of 911 calls, said the Washington State E9-1-l Coordinator’s Office in a comment (http://bit.ly/1sYbuoN) posted in FCC docket 14-72 on Tuesday. About 770 911 calls were delivered to the PSAPs, while about 4,500 911 calls failed during the outage, the filing said. “Due to the sudden increase in the volume of trouble calls, the nation-wide CenturyLink 9-1-1 Repair Center quickly became overloaded. Consequently, most of the calls to the Repair Center went unanswered, or were put on hold for extended periods -- some of those hold-times measured in hours.” Neither CenturyLink nor Intrado provided any instructions to PSAPs on how to mitigate the impact. “The PSAPs were left on their own to try to figure out how to provide some level of service to the public,” the filing said. The comments were similar to those filed by the King County’s E-911 Program Office in (http://bit.ly/1nPAgBZ) in June. The FCC Public Safety Bureau began an investigation into the outage May 19 (CD May 20 p18). The Washington Utilities and Transportation Commission has also opened a state investigation. “Intrado is also fully committed to the Commission’s goal of reliable and resilient emergency communications networks,” the company said in a filing Tuesday (http://bit.ly/TDEhys). “The root cause of the technical failure has been corrected; enhanced alarming with routine manual checks have been implemented; training and procedures have been enhanced to achieve more effective monitoring and problem detection.” A feature of the Intrado architecture’s legacy redundancy and compatibility, involving the PSAP trunk manager (PTM) functionality, was the root cause of the outage, said that company. “When developing any new technology, every single possible contingency cannot be identified or tested in advance of deployment. And, to try to do so before deploying new technology would frustrate the Commission’s goals and the purpose of 911 innovation.” Intrado said “issues will occur and not all contingencies can be known or addressed in advance.” CenturyLink and Intrado were not immediately available for further comment.