Tests by three major wireless carriers of dispatchable location technology show it can work but isn’t ready for prime time, CTIA told the FCC, posted Monday in docket 07-114. The association said 30,090 test calls were placed on the wireless networks of the three carriers participating in the simulation: AT&T, Verizon and T-Mobile. “These results reflect the capabilities of an emerging technology, rather than the capabilities of a complete, ready-to-deploy system,” the report said. “This campaign demonstrated the fundamental ability of Dispatchable Location technology to deliver accurate civic addresses. It also identified the current limitations of this technology at this early stage.” In tests, 82.6 percent of valid calls resulted in delivery of an address for the caller and 74 percent the correct address. CTIA and representatives of the carriers met with Public Safety Bureau staff last week to discuss results. “The wireless industry remains committed to enhancing indoor 9-1-1 location accuracy through innovative solutions,” CTIA said.

New Jersey’s failure to spend money tagged for 911 to upgrade an aging backbone network is delaying potentially life-saving next-generation features, local government officials said in interviews. Some counties years ago upgraded local systems and equipment to be NG-911 capable. They can’t use them to their full potential until the state modernizes its network integrating local public safety answering points (PSAPs). New Jersey probably would have enough money for upgrades if it stopped moving 911 fee revenue, they said.

New Jersey’s failure to spend money tagged for 911 to upgrade an aging backbone network is delaying potentially life-saving next-generation features, local government officials said in interviews. Some counties years ago upgraded local systems and equipment to be NG-911 capable. They can’t use them to their full potential until the state modernizes its network integrating local public safety answering points (PSAPs). New Jersey probably would have enough money for upgrades if it stopped moving 911 fee revenue, they said.

FCC Commissioner Mike O’Rielly urged New York, New Jersey and Rhode Island governors to end 911 fee shifting. “The practice of diverting 9-1-1 fees gives your states proverbial black eyes, harms public safety, and makes your states ineligible for funding to modernize your emergency call centers,” O'Rielly wrote in an April 5 letter, released Tuesday, to Democrats Andrew Cuomo of New York, Phil Murphy of New Jersey and Gina Raimondo of Rhode Island. The FCC said those states lead the practice (see 1812190059). “The mere act undermines the willingness of consumers, feeling duped by their local and state representatives, to support current levels and future raises in program spending, even when there is a compelling need to modernize individual systems,” O’Rielly said. Diversion reduces “overall support for the entire fee structure, even in areas outside your states,” and “shortchanges the budgets of emergency call centers and has prevented systems from being upgraded,” the commissioner said. The governors didn't comment.

CenturyLink has a role in 911 delivery issues even when the problem isn’t in the carrier’s dedicated network provided by West Safety Services, said the Minnesota Commerce and Public Safety departments. The agencies disagreed Wednesday with CenturyLink's saying in docket 18-542 that a Public Utilities Commission probe into an Aug. 1 outage should focus on 911 and not address separate network issues separate. CenturyLink agreed to be 911 system coordinator in Minnesota, the departments said. “The Agencies are not suggesting that CenturyLink’s task is to ensure that problems never occur, only that CenturyLink agree to assist the public safety agencies in working toward the goal of eliminating failed 9-1-1 calls, no matter the cause.” The investigation’s purpose is to ensure a responsive 911 system, they said. “If a call does not reach the [public safety answering point] or cannot deliver necessary information, then that uncompleted call constitutes a public safety failure, and every effort must be made by the providers of the network and providers of the public safety services to ensure that calls never fail for any reason.” When 911 fails, communication to all parties involved in emergency call delivery and to the public “must be prompt, regular, and as complete as possible,” they said.

The telecom industry lined up against a California anti-robocalls bill but couldn’t stop a Senate panel from passing the bill by wide margin at a Wednesday hearing. A state patchwork would slow a national effort, said cable, wireless and wireline lobbyists. Similar bills to crack down on caller ID spoofing, which have seen bipartisan groundswell this year (see 1902150048), moved forward in Arkansas and Mississippi.

Reps. Brian Fitzpatrick, R-Pa., and Norma Torres, D-Calif., seek co-sponsors for their forthcoming 911 Saves Act, to change the federal government's classification of public safety call-takers and dispatchers (see 1902280029) as “protective service occupations.” The Standard Occupational Classification system classifies those jobs as “office and administrative support occupations,” which “includes secretaries, office clerks, and taxicab dispatchers,” Fitzpatrick and Torres wrote colleagues. “We believe this is based on an outdated, misinformed view of the work performed.” The protective service occupations classification encompasses “a broad range of 'protective' occupations: lifeguards, fish and game wardens, parking enforcement workers, firefighters, and even playground monitors,” the lawmakers said. “As former a 9-1-1 Dispatcher and FBI agent, we can tell you that the nature of their work is absolutely protective."

APCO encouraged the FCC to ask questions about whether to require carriers be able to report floor levels of emergency calls to 911, in a draft Further NPRM set for a commissioner vote March 15 (see 1902220062). The draft proposes carriers be required to identify a vertical location accuracy metric, also known as the z-axis, of plus or minus 3 meters for 80 percent of indoor wireless calls to 911. “Identifying the floor level is qualitatively different from achieving floor level accuracy, and would better ensure that z-axis information is actionable,” the group said. Actionable means 911 call takers can quickly use the information “to assist the caller and direct responders to the scene,” APCO said in docket 07-114. Also Tuesday, CTIA said the wireless industry’s location technologies test bed is inviting technology vendors to participate in vertical positioning accuracy testing. CTIA is looking at existing and emerging technologies, said Test Bed Vice President Tom Sawanobori. The next stage “will help us evaluate new technologies that could be critical to helping 9-1-1 professionals and first responders save lives,” he said.

Chairman Ajit Pai cited FCC action timelines and other efforts to improve 911 calling and responses as part of an "all-of-the-above" approach to public-safety communications. He expects to adopt rules later this year on Kari's Law provisions to require building and campus multiline telephone systems to let users dial 911 directly, he said in remarks at a National Emergency Number Association event Friday. The FCC is working to meet a September deadline for implementing a Ray Baum's Act mandate to ensure "dispatchable location" information is conveyed with 911 calls, regardless of technology. He expects to move later this year on a "Z-axis accuracy" standard in a proceeding aimed at pinpointing wireless 911 callers' vertical location in multistory buildings. He said the FCC is reviewing how best to improve wireless 911 call routing -- plagued by "upwards of tens of thousands" misrouted calls -- to ensure it's based on the location of callers and not cell towers. Pai said wireless providers are "making meaningful progress" toward meeting "stringent" location accuracy standards on 70 percent of calls in 2020 and 80 percent in 2021 to help responders find the callers. Since some states continue to divert 911 fee funds to other purposes, he's ready to work with Congress and stakeholders to ensure all such fees strengthen public safety communications. Pai's "continued engagement will keep pressure on those states stealing critical 9-1-1 fees to change their awful ways & prevent new states/territories from joining," tweeted Commissioner Mike O'Rielly. "New Congressional action would be welcome for habitual states that divert (NY, NJ & RI)."

The FCC asked a court to postpone Feb. 1 oral argument on the agency's net neutrality reversal, citing the partial government shutdown and the need of its attorneys to prepare. The commission said petitioners challenging the order oppose its Tuesday motion, its industry supporting intervenors don't oppose it, and others took no position (see 1901150057).