Congress should consider hitching Next-Generation 911 legislation to the $1 trillion infrastructure package under discussion this session, West Safety Services Vice President Mary Boyd plans to testify Wednesday on behalf of the Industry Council for Emergency Response Technologies (iCert). Her advocacy echoes what key Senate Democrats have said this year, a growing push that goes beyond the telecom debate about including broadband funding (see 1702280062). Witnesses plan to tell the House Communications Subcommittee of the needs of NG-911 in funding and legislative tweaks, with significant attention on the i3 standard that the National Emergency Number Association worked on.

As the FCC considers the proposals in a further rulemaking on real-time text, it should ensure the rules “remain grounded in feasibility, subject to the statutory limitations on what is achievable and readily achievable,” T-Mobile replied. “T-Mobile encourages the Commission to reject calls for expanding the scope of the backwards compatibility obligation as well as to refrain from adopting new and onerous mandates on carriers.” The company said, for example, RTT can't be compatible with short-message service texting. “SMS and RTT are two entirely different communications protocols -- SMS is a best-effort, store-and-forward service, while RTT is a session-based, two-way communication similar to voice calling,” the carrier said. “Making RTT backwards compatible with SMS is not feasible.” The Alliance for Telecommunications Industry Solutions agreed. “RTT and SMS are two different technologies -- end-users make a choice regarding which technology to use and there is no way for service providers to automatically revert messages sent using one technology to another,” ATIS replied. “An RTT message therefore cannot automatically fall back to SMS.” The National Emergency Number Association in general supported an FCC proposal that it set a sunset date of 2021 for traditional text telephony (TTY), which RTT is replacing. “The Commission should carefully track data trends among consumers, access network providers, originating service providers (such as over-the-top RTT services), and [public safety answering points],” NENA wrote. “If it appears, closer to the tentative sunset date, that any one of these important constituencies has not yet adequately transitioned to technologies and business practices that natively support RTT, the Commission should be prepared to postpone the sunset for a limited time.” In December, the FCC approved an order on a common standard for the transition from TTY to RTT and asked a number of questions in an FNPRM (see 1612150048). Replies were due Friday in docket 16-145.

Witnesses testifying Wednesday on Next Generation-911 before the House Communications Subcommittee are National Emergency Number Association Director-Governmental Affairs Trey Forgety, Indiana Statewide 911 Board Executive Director Barry Ritter, Texas A&M University Internet2 Technology Evaluation Center Director Walt Magnussen, West Safety Services Vice President Mary Boyd and Steve Souder, who retired last year from leading Virginia’s Fairfax County 911 system. A GOP memo said that “several barriers remain to the realization of nationwide NG911,” citing funding concerns: “Costs of the transition to NG911 are significant, [but] an authoritative comprehensive cost study has not been produced to date. Congress directed the ICO [the E911 Implementation Coordination Office] to submit a cost study within one year of the passage of the NG911 Advancement Act in 2012, but no such study has been submitted, despite bipartisan concerns over the previous administration’s delay.” Consensus is that funding is “inadequate,” with proposals on the table to “include eliminating funding inconsistencies between states, within states, and between voice delivery networks -- landline, wireless, VoIP and prepaid,” the GOP memo said. It cites governance, network security and regulatory barriers as key issues. The Democratic memo noted funding issues with NG-911. The hearing follows a debate over the i3 standard between APCO and NENA last week (see 1703240052). “That operational and transitional NG911 systems based on i3 exist is a testament to the workability and permanence of the i3 standard,” said Evelyn Bailey, executive director of the National Association of State 911 Administrators, in a statement Monday. “We are well on the way toward achieving the vision of nationwide NG911 by the end of 2020. NASNA does not support anything that would slow down and disrupt that progress.”

APCO’s CEO is pleased with several signs from the National Emergency Number Association board, he told us. NENA took aim in a statement last week at the way APCO characterized language in a draft Senate NG-911 bill from Senate Commerce Committee ranking member Bill Nelson, D-Fla., and Sen. Amy Klobuchar, D-Minn. (see 1702280062 and 1703060020). Both groups said they back the draft legislation. NENA cited a message on the draft Senate bill that APCO sent to members March 17 that “attempts to cast doubt on NENA’s NG9-1-1 architecture standard, Detailed Functional and Interface Standards for the NENA i3 Solution,” known as i3. “APCO’s characterizations of the i3 standard are simply wrong," NENA said. "By sowing doubt about the best way forward, APCO has endangered the timely roll-out of NG9-1-1 systems for the American public whom we serve.” Now "that NENA has confirmed that i3 is incomplete and not an accredited standard, that helps to clear the record for 9-1-1 professionals and industry,” APCO CEO Derek Poarch said in a statement Friday. “I also appreciate NENA’s public commitment to finally put its i3 through the ANSI [American National Standards Institute] accreditation process to completion. It is our hope that at that point, i3 can become a build-to standard, and 9-1-1 professionals can rely upon it to ensure full interoperability.”

Caller overload at the Dallas 911 center, coming soon after a widespread AT&T wireless 911 outage, shows that maintaining the emergency-number service must be a priority for industry and government, 911 officials said Friday. The FCC said it will provide an update on the AT&T outage at commissioners' Thursday meeting, and 911 officials said they look forward to learning more information. Meanwhile, a few state legislatures are moving bills that could direct funding to 911 systems. And at the Nebraska Public Service Commission, industry said "no" to state requirements for 911 reliability exceeding what the FCC requires.

The FCC is investigating a widespread outage of 911 service affecting AT&T wireless customers for about 90 minutes Wednesday, the agency confirmed. Industry officials said Thursday they don’t necessarily expect the FCC to take enforcement action against the carrier or contemplate new rules unless the investigation uncovers major problems. The FCC usually doesn’t issue a fine as a result of 911 outages, former officials said.

Draft legislative text for the Next Generation 911 Act of 2017 began circulating in recent days. Sen. Amy Klobuchar, D-Minn., said Feb. 28 the draft would be forthcoming and described its provisions at length (see 1702280062). Senate Commerce Committee ranking member Bill Nelson, D-Fla., who announced efforts to work on such a bill in September, is listed as lead author. Both senators mentioned the initiative in the course of hearings last week. The 21-page draft bill still leaves some sections unfilled, such as the transition completion deadline for the NG-911 transition and the precise funding to be slated for the efforts: “There is authorized to be appropriated to carry out this section such sums as may be necessary,” it simply says in brackets in the appropriations section. The draft “makes the transition to NG 9-1-1 a national priority,” said a one-page summary. “The Act will further state and federal cooperation to build Next Generation 9-1-1 systems nationwide. It refocuses federal efforts to support NG 9-1-1 and provides necessary resources to use to help develop and implement NG 9-1-1 transition plans. But it keeps governance and control of the 9-1-1 system where it belongs -- with state and localities.” The text “closely tracks” with the efforts of the NG-911 Now Coalition, said the National Emergency Number Association, a member of the coalition. The draft “will ensure 9-1-1 authorities have access to the capital necessary to fully implement NG9-1-1,” the association said. APCO also lauded the draft, which “aligns with priorities APCO has long advocated, for accomplishing a full transition to NG9-1-1,” the group said. “APCO is especially supportive of provisions recognizing the need for standards and resources to support [public safety answering points]. 9-1-1 professionals deserve the benefits of accredited, consensus-based standards to ensure services and equipment match the level of innovation and cost efficiencies enjoyed in the consumer marketplace, akin to the path Congress set for FirstNet. Further, the draft recognizes the need to reserve governance and control to states and localities, and the imperative of cybersecurity.”

Emergency 911 apps for smartphones may not be safe, cautioned public safety, phone companies and others, in comments last week in FCC docket RM-11780 about a National Association of State 911 Administrators (NASNA) request for a proceeding on how smartphone 911 apps may interface with 911 systems (see 1612190055). Mobile apps are “not ready to replace traditional voice calls and SMS messages to 9-1-1, APCO commented. Apps could one day enhance 911, but critical issues must first be addressed, it said. The National Emergency Number Association supported an FCC proceeding, agreeing the apps are an opportunity but also a challenge for public safety. The apps must be held to the same standards as other parts of 911 systems, NENA said. AT&T said mobile 911 apps hold promise, but it has seen that certain apps can interfere with the normal operations of 911 calling provided by mobile service providers. “Wireless carriers cannot be the gate keepers for these third-party emergency services apps over which the carrier has no control,” AT&T commented. But it said there’s no legal basis for the FCC to assert authority over 911 apps, and it would be better to develop industry standards. NTCA also raised concerns about FCC legal authority, saying the FTC may be better positioned to act. ACT|The App Association agreed the FTC is a more appropriate venue. It commented that FCC actions could stunt growth of the app industry: “Emergency communications are no exception to the app revolution, and the Commission should ensure that its policies enhance, rather than disrupt, the benefits that this innovative ecosystem can bring to 911 communications.”

APCO and the National Emergency Number Association supported a petition by Onvoy Spectrum, which is seeking to directly obtain pseudo-automatic number identifications (p-ANI) for use in its 911 technology for data-only devices using over-the-top VoIP. The FCC Wireline Bureau issued a notice in December seeking comment (see 1612230019). Onvoy is developing a new capability for a VoIP app to contact 911 from devices not tied into a wireless carrier network, APCO said. “APCO is encouraged by Onvoy’s efforts, because there is presently no 9-1-1 solution for such OTT mobile applications, and Onvoy appears to be addressing a number of important 9-1-1-related considerations,” APCO commented in docket 13-97. “It is in the public interest for the Commission to grant appropriate waiver relief to enable Onvoy to continue to pursue further testing of its OTT VoIP 9-1-1 solution.” In separate comments, NENA said it "cannot fault Neustar for attempting to establish sensible criteria for the evaluation of requests for wireless p-ANI resources. Clearly some gating criteria must be established for this purpose. As a practical matter, however, there is little to no technical difference between wireless and VoIP p-ANI resources. [Wireless] and VoIP technologies are rapidly converging, and approaches such as Onvoy’s, which enables dynamic location capabilities for VoIP services, are a natural part of that convergence.” Neustar administers the p-ANI pool.

The National Emergency Number Association and others urged an end to 911 fee diversion, after the FCC released another report showing several states using 911 fees from phone bills for things not directly related to 911. Eight states and Puerto Rico together diverted nearly $220.3 million, or about 8.4 percent of total fees collected by 49 states and four territories reporting in 2015, the commission said in an annual report to Congress released Friday (see 1701130065). Some state lawmakers want to close the spigot through legislation this session; state executives defended the practice.